Position Title: Bilingual Family Advocate

Supervisor: Director of Forensic Services

Direct Supervisor: Family Advocacy Program Supervisor

Position Summary:

In supporting the mission of BCAC, the Family Advocate (FA) is the first point of contact for victims of child sexual abuse, sexual assault, other crimes and exposure to violence, as well as for their non- offending caregivers. The focus of victim support and advocacy is to help reduce trauma for the child and non-offending family members and to improve outcomes. The FA helps the non-offending caregiver to identify and access services the family may need. In addition, the FA encourages the non-offending caregiver to participate in the investigation, prosecution, treatment and support services. The FA participates on the multidisciplinary team (MDT) and provides ongoing follow-up support for the child and the non-offending caregiver.

Job duties:

  • Greeting and orientation of the child and family to the CAC and MDT process
  • Provide crisis intervention and support for the child and family at all stages of investigation and prosecution
  • Provide education about the coordinated, multidisciplinary response
  • Consult with and provide support to Forensic Interviewers and Child Development team
  • Provide updates to the family on case status, continuances, dispositions, sentencing and offender release from custody
  • Assessment of the child’s/family’s attitudes and feelings about participation in the investigation/prosecution/treatment
  • Provision of court education/support/accompaniment as requested
  • Meet and network with referral agencies to create and maintain a comprehensive provider network for children and families
  • Act as a liaison to develop and sustain positive working relationships with service providers such as mental health, social service and health care agencies
  • Assist as needed in securing transportation for clients to interviews, court, treatment and other case-related meetings as needed
  • Assistance in procuring concrete services not already provided (housing, protective orders, domestic violence intervention, food, crime victims compensation, transportation, public assistance e)
  • Make appropriate referrals to treatment providers who specialize in providing treatment to sexually abused children, children exposed to violence and other trauma, and other specialized treatment as needed to children and families
  • Maintain client records to reflect service plan, client interaction, and referrals made
  • Communication of treatment referral process to families and partners as required
  • Partner with CPS and other agencies to ensure that needed services are provided (g., housing, protective orders, domestic violence interventions, etc.)
  • Facilitate and oversee parent and child support groups
  • Assist in developing and conducting applicable trainings relative to BCAC’s mission and its Family Advocacy program for MTD member organizations and other partner organizations
  • Complete all database requirements

Other Responsibilities include:

  • Work with representatives from the State’s Attorney’s Office, Law Enforcement (local, state and federal) and Child Protective Services to establish a system by which case data is shared for use in advocacy efforts.
  • Participate in MDT case review staffing and trainings
  • Establish and maintain linkage agreements with BCAC’s provider network
  • Build service capacity where gaps exist via communication with clients and provider networks
  • Responsible for tracking the family’s treatment adherence
  • Assist with the supervision of interns and volunteers involved with advocacy
  • Review and modify operational protocols as necessary
  • Maintain good communication with BCAC Forensic Services program, other BCAC departments and with other MDT partners
  • Ability to coordinate service provision among multiple state agencies
  • Provide updates to family on case process and status
  • Conduct home visits when necessary
  • Attend regular staff meetings, case conferences and trainings as required
  • Perform other duties as requested by the Program Supervisor and Director of Forensic Services

Knowledge, Skills and Abilities:

  • Minimum of Bachelor’s Level degree in counseling, social work, psychology or related fields
  • Experience in the field of Childhood Trauma, Sexual Abuse and Intimate Partner Violence preferred
  • Proficiency in Spanish helpful for this position
  • Willingness to work with families in crisis
  • Knowledge of child development, child sexual abuse, physical abuse and neglect
  • Understanding of trauma dynamics
  • Knowledge of mental health processes
  • Organizational skills to manage workload and related responsibiliti
  • Good computer skills
  • Excellent interpersonal and communication skills to work effectively with child victims and their families, as well as with team members and members of community groups.
  • Ability to work independently


  • This position is full-time, 40 hours per week, and includes some evening hours
  • Equal Opportunity Employer
  • Health benefits and parking provided

To apply, please submit your cover letter and resume to: Denielle Randall, LGSW, Family Advocate Program Supervisor at drandall@bcaci.org